Gapsite Global Privacy Policy

1. Introduction

This Privacy Policy describes how Gapsite (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you access or use our services, including our website, platform, and related technologies (collectively, the “Services”).

Gapsite is a crypto-to-crypto arbitrage platform that operates exclusively with digital assets, executing risk-free arbitrage transactions between exchanges using high-frequency trading (HFT) and high-power computing (HPC). We do not engage in speculative trading, hold custody of user funds, or process fiat transactions.

Gapsite is part of Arbitrage Investments Limited Liability Partnership (T19LL0732K) Management Consultancy Services.

By using Gapsite, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the terms outlined herein, you must discontinue use of our Services immediately.

2. Information We Collect

When you use Gapsite, we collect certain information to provide and enhance our Services while ensuring compliance with legal and security requirements.

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you register for an account, interact with our platform, or contact customer support. This includes:

  • Account Registration Information: Full name, email address, phone number, and password.
  • Verification Information (if required): Government-issued ID, proof of address, and any additional documentation necessary for compliance with regulatory obligations.
  • Payment Information: While we do not process fiat transactions, we may collect wallet addresses and transaction details related to commission payments.
  • Communications and Support: Any correspondence with Gapsite’s support team, including inquiries and complaints.

2.2 Information We Collect Automatically

When you use Gapsite, we automatically collect certain information to ensure security, improve performance, and optimize our arbitrage operations. This includes:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Log data, timestamps, accessed features, and arbitrage transaction history.
  • Cookies and Tracking Technologies: We use cookies and analytics tools to track user activity and improve platform functionality.

2.3 Information from Third Parties

We may receive information from external sources, including:

  • Partner Exchanges: Transaction data related to arbitrage execution.
  • Security and Compliance Providers: Identity verification and fraud prevention services.

We do not collect financial information such as bank account details, as Gapsite does not engage in fiat transactions.

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing Our Services: Facilitating arbitrage transactions, user authentication, and account management.
  • Compliance and Security: Ensuring adherence to legal requirements, preventing fraudulent activity, and protecting user accounts.
  • Platform Optimization: Improving the efficiency and security of our arbitrage operations.
  • Customer Support: Responding to inquiries, troubleshooting issues, and providing assistance.
  • Marketing and Communications: Sending updates and service-related notifications, but not unsolicited promotional messages.

We do not engage in profiling or automated decision-making that may negatively impact users.

4. How We Share Your Information

Gapsite does not sell or share your personal information for marketing purposes. However, we may share data under the following circumstances:

  • Legal and Regulatory Compliance: If required by law, regulatory authorities, or legal proceedings.
  • Security and Fraud Prevention: With partners providing identity verification and risk assessment services.
  • Service Providers: With third-party vendors assisting in platform maintenance, analytics, and security.
  • Business Transactions: In case of mergers, acquisitions, or asset transfers, with appropriate safeguards in place.

All data sharing is done in compliance with relevant data protection laws and under strict confidentiality agreements.

5. Data Security and Protection

Gapsite implements advanced security measures to protect user data, including:

  • End-to-End Encryption: Securing communications and transaction data.
  • Access Controls: Restricted access to sensitive information based on a need-to-know basis.
  • Fraud Detection Systems: Monitoring transactions to prevent unauthorized activity.
  • Secure Infrastructure: Utilizing industry-standard cybersecurity protocols.

While we take every precaution to secure user information, no system is entirely immune to risks. Users must also take responsibility for safeguarding their account credentials and enabling two-factor authentication (2FA).

6. Data Retention Policy

We retain personal data for as long as necessary to fulfill our obligations under these Terms, comply with legal and regulatory requirements, and resolve disputes.

  • Account Data: Retained while your account remains active.
  • Transaction Data: Stored for compliance with financial and tax regulations.
  • Support Communications: Kept for a limited period to enhance service quality.

Users may request data deletion, subject to legal obligations that require retention of certain information.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access and Portability: Request a copy of the information we hold about you.
  • Correction and Updates: Modify inaccurate or incomplete data.
  • Data Deletion: Request account closure and removal of personal data.
  • Restrict Processing: Limit the ways in which we use your data.
  • Withdraw Consent: Opt out of certain processing activities, where applicable.

To exercise these rights, contact our support team at privacy@gapsite.com. We will respond in accordance with applicable laws.

8. International Data Transfers

Gapsite operates globally, and data may be processed in jurisdictions with differing privacy laws. By using our Services, you consent to data transfers in compliance with applicable regulations.

Where required, we implement data protection safeguards such as contractual clauses and encryption protocols to ensure secure cross-border transfers.

9. Children’s Privacy

Gapsite does not provide services to individuals under the age of 18. We do not knowingly collect or store data from minors. If we become aware of such data being collected, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal obligations, or security practices. Users will be notified of significant updates through platform announcements or direct communications.

The latest version of this policy will always be available at www.gapsite.com/privacy-policy/.

11. Contact Information

For questions or concerns regarding this Privacy Policy, you can contact us at:

📧 Email: support@gapsite.com
🌐 Website: www.gapsite.com

By using Gapsite, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not accept these terms, please discontinue use of our Services immediately.

Sign up